Privacy Policy
This is the plain-English version, because a privacy policy you can't read isn't really telling you anything.
Last updated August 9, 2026 · Vision Construction LLC, Franklin, Tennessee
Short version: we collect what we need to answer you and build your project, we don't sell it to anybody, and you can ask us to delete it.
What we collect, and when
When you reach out to us
If you book an estimate, fill out a form on this site, respond to one of our ads, call, or email, we collect what you give us — your name, your phone number and email address, the address of the property you want work done on, the date and time you picked, and whatever you tell us about the project.
We use it to call you back, show up at the right house, and put together your estimate. That's it.
If you become a client
Once you sign, we keep the records a construction project actually produces: your contract and any change orders, your selections, photos of the work, permit and inspection records, your schedule, and a history of what we sent you and when. You can see most of this yourself in your client portal.
We do not store your card or bank account numbers on our systems.
When you just visit the website
Reading the site doesn't require you to tell us anything. In the background we count pages, clicks, and how far down a page people scroll, so we can tell which pages are useful. That counter is ours, it sets no cookies, and it does not collect your name, email, or anything else that identifies you.
The tracking tools on this site
Three things run in the background. You should know what they are:
- Google Analytics — how many people visit, which pages they read, roughly where in the country they are.
- The Meta (Facebook) pixel — tells us whether people who clicked one of our Facebook or Instagram ads actually did anything on the site, and lets us show ads to people who visited. Meta receives this and uses it under their own privacy policy.
- Our own visitor counter — described above. No cookies, no personal data.
Google Analytics and the Meta pixel both set cookies. If you don't want them, your browser can block third-party cookies, or you can use one of the ad-blocking extensions — the site works fine either way, and nothing on it is gated behind tracking.
If you filled out a form on a Facebook or Instagram ad
When you submit one of those forms, Meta passes us the information you entered — typically your name, email, phone number, and answers about your project. We use it for exactly one thing: to get in touch about the work you asked about.
We are not going to add you to a newsletter you didn't ask for, and we are not going to sell or trade your information to other contractors, lead brokers, or anyone else. If you'd rather we deleted it, email us and we will.
Who else can see your information
We share what's necessary to actually do the job, and nothing beyond that:
- Our subcontractors and suppliers — the ones working on your project get your address and the scope of their work, because they can't do it otherwise.
- Hearth, our third-party financing partner — only if you choose to look at financing, and only what you enter yourself. They run their own application under their own privacy policy. We don't see your credit report.
- The companies that run our software — Cloudflare, Google, and Meta host the site, the portal, our email, and our advertising. They process data on our behalf.
- Government offices — permit and inspection filings require your property address, because that's how permits work.
We do not sell your personal information, and we never have. We don't trade it, rent it, or hand it to other contractors.
How long we keep it
If you asked for an estimate and never hired us, we keep your inquiry so we recognize you if you come back. Ask and we'll delete it.
If you hired us, we keep your project records for as long as the law and our warranty obligations require — contracts, change orders, and permit records have to be retained, and we may need them years later if a warranty question comes up.
Your choices
Email contact@tnvisionconstruction.com or call (615) 708-5354 and you can ask us to:
- tell you what we have about you,
- correct it if it's wrong,
- delete it, other than records we're legally required to keep,
- stop contacting you — which we'll do immediately, no follow-up call asking why.
A real person reads that inbox. You won't have to fill out a form to get a form.
Children
This site isn't directed at children, and we don't knowingly collect information from anyone under 13.
Changes to this policy
If we change it, we'll change the date at the top. If we ever change it in a way that affects how we handle information you already gave us, we'll tell you directly rather than quietly editing this page.
Questions about any of this? Email contact@tnvisionconstruction.com or call (615) 708-5354. If something here is unclear, that's our problem to fix — tell us and we'll rewrite it.